Services

What we do, and how we actually do it.

Custom hand-coded websites with a real AI chatbot trained on your business, hosted and maintained by the same person who built it. Looking for cost? Head to the pricing page.

See pricing →

95–100 PageSpeed Score
0 Templates Used
2–4 wks Kickoff to Launch
WCAG 2.2 AA Accessibility Standard
The Core Service

Custom Website Design & Development

We hand-code every site in custom PHP — the same approach the world's best web teams use. No WordPress, no Wix, no Squarespace, no Webflow, no page builders, no licensed templates.

Why hand-coded matters

Fewer lines of code

A WordPress small-business site ships roughly 200,000 lines of code the day it launches — your business uses maybe 5%. The rest is plumbing for features you'll never use and Core Web Vitals overhead Google quietly penalizes you for.

Nothing breaks at 2am

No plugins to update. No theme conflicts. No "WordPress 7" coming to break everything you customized. Custom code only does what your business needs and only changes when we change it.

Built for YOUR business

Templated sites are shaped like the template author thought a generic small business should look. Custom-coded sites are shaped like YOUR business — your services, your customer flow, your conversion goals.

SEO, AEO, GEO, PSI — baked in, not bolted on

Most agencies sell SEO as a separate engagement on top of the build. We don't. All four layers ship with every site at launch.

SEO

Clean semantic HTML, heading hierarchy, titles + metas, canonical URLs, sitemap, robots.txt, internal-link architecture that flows PageRank to your money pages, full schema markup graph (LocalBusiness, Service, FAQPage, Review).

AEO

Answer Engine Optimization — FAQ schema on every page that supports it, structured Q&A content, conversational query targeting, speakable spec for voice assistants. Be the answer Siri or Alexa reads aloud.

GEO

Generative Engine Optimization — entity-rich content, brand-mention strategy, authoritative depth, structural cues that make ChatGPT / Perplexity / Google AI Overviews actually cite your site when synthesizing answers in your industry.

PSI

Core Web Vitals — LCP, CLS, INP — all hit 95-100 score on real-device testing before launch. We test on actual iOS and Android phones, not just Lighthouse desktop, plus WCAG 2.2 AA accessibility on top.

The build process

  1. 1

    Discovery call (free)

    A 45-minute walkthrough of what you do, who your customers are, what's currently broken, and what success looks like 12 months out.

  2. 2

    Fixed-price proposal

    Full scope spelled out in writing — no hourly billing, no surprise add-ons. You see the exact line items before you commit.

  3. 3

    Two design rounds

    First round: full visual direction (colors, type, layout system). Second round: refined design ready for build approval.

  4. 4

    Build phase (2–4 weeks)

    You see weekly progress and have direct access to me — not a project manager, not an account exec — the entire time.

  5. 5

    QA on real devices

    Multiple iOS + Android phones, multiple desktop browsers, accessibility audit, Lighthouse audit, schema validation against Google Rich Results Test.

  6. 6

    Launch

    DNS cutover, SSL setup, GA4 + Search Console wiring, 301 redirects from old URLs, monitoring goes live.

  7. 7

    30 days post-launch support

    Bug fixes, content tweaks, any "wait, can we change…" requests at no extra charge.

  8. 8

    Hosting tier kicks in

    One of three (Foundation / Growth / Authority — required, see below) handles ongoing maintenance from there on out.

Read full details →  ·  See web design pricing →

Start a Website Project

You approve every milestone before it's billed — and we're not done until you're happy with it.

Bundled With Every Website Build

The AI Chatbot, in detail

Not a widget pasted on top of a contact form. A custom-trained large-language-model assistant that knows your business, talks in your voice, captures qualified leads around the clock, and gets smarter every month.

What it knows

  • Every service you offer + what's included in each
  • Pricing approach (ranges, anchors, what triggers a custom quote)
  • Hours, location, service area, response-time commitments
  • The FAQ-style questions your customers actually ask (mined from your intake + calls)
  • The objections you hear most + the honest responses that work
  • When to escalate to a human vs. handle end-to-end

What it captures

  • Visitor's name, email, phone
  • Full intent — not just "lead inquiry" but the specific ask ("plumbing quote, kitchen remodel, next month")
  • Full conversation transcript for context when you follow up
  • Lead-quality signals — real project, tire-kicker, or competitor sniffing pricing
  • Routing decision — text you NOW, email today, or queue for tomorrow

How it improves over time

  1. Monthly review of the previous month's conversations
  2. Identify questions where the bot fumbled or gave a weak answer
  3. Update the knowledge base with better content for those patterns
  4. Re-test against the originally failing conversations
  5. You get a monthly summary: top themes, capture rate, escalation rate, content gaps you should know about

Why we don't sell the chatbot standalone

1. Cross-platform widgets are flaky

A chatbot embedded on a third-party WordPress / Wix / Squarespace site has to work around whatever the host is doing. Our quality bar is harder to maintain there.

2. Keeping it in sync is hard

When you change hours / add a service / change pricing on a site we don't control, coordinating chatbot updates eats the margin.

3. Bundling converts better

On its own, a chatbot like this can look overpriced next to single-purpose vendors. Bundled with the build, it ships to every client without an upsell decision.

See pricing (chatbot is included with every build) →

Required With Every Build

Hosting & Maintenance Tiers

Every site we build is paired with one of three ongoing tiers — picked at launch, upgradeable or downgradeable anytime with 30 days notice. Pricing for all three is on the pricing page.

🛡️ What EVERY tier includes (the floor)

  • Premium managed cloud hosting (dedicated VPS + Cloudflare CDN)
  • Daily off-site backups (30-day retention)
  • SSL certificate management (auto-renewed)
  • 24/7 uptime monitoring with email alerts
  • 24/7 security monitoring + WAF + auto patching
  • AI chatbot monthly knowledge-base tuning
  • Monthly performance + uptime report
  • Direct email access to me with 1-business-day SLA

Foundation

The on-ramp

Everything in the floor above, plus 45 minutes/month of minor content edits — text swaps, image updates, hours changes, broken-link fixes. The right pick for a new site or an established business that just needs the site to stay alive and current.

Growth

Most clients land here

Foundation + 4 hours/month of content & edits + 1 SEO-optimized blog post per month + 1 new service or location page per quarter + quarterly performance reports + priority text/email support.

Authority

For competitive markets

Growth + the full Local SEO + Google Business Profile management service. The right pick when you're actively competing for the local 3-pack and AI Overview citations. See the Local SEO deep-dive ↓.

See tier pricing →

Or talk to us about which tier fits →

Included in the Authority Hosting Tier

Local SEO & Google Business Profile Management

For Suncoast businesses competing for the local 3-pack and the AI Overview citations your customers actually see when they search. Included in the Authority Care Plan, our top hosting tier — reserved for clients whose sites we also host and maintain.

📋 What we do in the service

  • GBP management — categories, services, attributes, photos, posts, Q&A. Updated weekly.
  • GBP posts — short weekly posts with offers, news, seasonal content.
  • Photos & Q&A monitoring — fresh photos monthly + responses to customer questions.
  • Local citation building — 50+ industry directories, consistency across all of them.
  • Review monitoring + AI-drafted responses — every review answered within 24h in your brand voice.
  • Monthly local ranking report — top 10 keywords, where you rank, where competitors rank, what changed.
  • Quarterly strategy call — 30-45 min to walk through data + recalibrate priorities.
  • 1 additional neighborhood/service-area page per month — combined with Growth's blog post = 2 content pieces/mo.
  • Local SEO schema tuning — LocalBusiness, Service, Review schema kept current.
  • Annual full SEO audit (~$500 value, included) — same comprehensive audit we sell to non-clients.
  • Dedicated priority support channel — text or Slack, same-day response.

When the service makes sense

✓ Good fit:

  • Local-services business competing for "near me" / "in [city]" traffic
  • Physical location or defined service area
  • GBP listings show up in your category's search results
  • You've validated that your site converts traffic you already get

✗ Not a fit:

  • Pure e-commerce shipping nationwide (Local SEO doesn't matter)
  • Brand-new business with no validated value proposition yet
  • Zero search competition in your market (no rankings to optimize for)
  • Not on one of our websites (we don't run Local SEO standalone)

See Authority tier pricing →

Quoted Separately

Custom Platforms — CRMs, SaaS, Membership, etc.

Standard builds cover marketing sites, blogs, service pages. Custom platforms are a different category entirely — production-grade applications with databases, user accounts, recurring billing, multi-step workflows, third-party integrations. We've built three at scale; see the portfolio.

Custom CRM & admin dashboards

Multi-user systems with role-based access, lead pipelines, custom data models, automated workflows. Like building yourself a Salesforce alternative tailored to your business.

Multi-step lead intake

Forms that capture, normalize addresses, look up area data, enrich with third-party sources, route based on answers, pipe into your CRM or email system.

Stripe-powered B2B SaaS

Tiered subscriptions, member portals, role-based access, billing portals, usage tracking, admin tools. We've shipped this in production (MotivatedLandLeads.com).

Membership platforms

Gated content, member directories, event registration, internal messaging, recurring fees via Stripe. We've shipped this too (LandBuyersAlliance.com).

Multi-property listing platforms

Search, filters, lead attribution, dynamically-generated location pages at scale. Shipped at 1,300+ pages on a single site (FloridaLandOffers.com).

Custom integrations

Twilio SMS, Claude / OpenAI / Anthropic API integration, third-party API wrappers, custom webhooks, data sync pipelines.

See three live platforms we've built →

Talk About a Custom Platform

Lead With This

Free Comprehensive Website Audit

Before you commit to any paid service, we'll audit your current site and send you a comprehensive PDF report. Free even if you never hire us. The same technical pass we run on every paying client.

What the audit covers

  • Technical SEO — crawl, indexability, sitemap, redirects
  • Core Web Vitals on mobile + desktop real devices
  • Schema markup — what exists, what's missing
  • Mobile usability + WCAG 2.2 AA accessibility
  • Google Business Profile health
  • AI-search visibility (AI Overviews, ChatGPT, Claude)
  • Competitor comparison (up to 3 named competitors)
  • Prioritized fix list with ROI estimates per fix

Request My Free Audit

Common Questions

Frequently asked about how we work

These are "how do you actually do this?" questions. For "how much does it cost?" questions, head to the pricing page.

Ready to talk about your website?

Start with a free audit. It tells you what's actually wrong with your current site and what we'd recommend doing about it. No pressure, no upsell.

Call Get My Free Audit